Nine Square Technology (“Nine Square”, “we” or “us”) is committed to protecting the privacy of our clients, partners and visitors. This Privacy Policy describes how Nine Square collects, uses, stores and safeguards personal information in accordance with the Personal Data Protection Law of the Kingdom of Bahrain (PDPL) and other applicable regulations.
This Policy applies to personal information collected through the Nine Square website, when you communicate with us, engage our professional services, or otherwise interact with Nine Square. By accessing or using our services, you accept the practices described here. If you do not agree, please do not use our website or services.
When you submit a contact form, request a consultation or engage our services, we collect your name, company, email address, telephone number and any other information you choose to provide.
Our website automatically collects technical details such as your Internet Protocol (IP) address, browser type, device identifiers and pages visited. We may use cookies and similar technologies to improve the performance and security of our site; you can adjust your browser settings to refuse cookies.
We collect information about how you use our services, such as support requests, project details and communications with our staff.
If you subscribe to our newsletters or request marketing materials, we record your preferences and communication choices.
We collect personal data in three main ways:
You may provide data by filling in forms, corresponding with us by phone or e‑mail, creating an account, registering for events or consultations, or entering into contracts.
We may automatically collect technical and usage data as you interact with our website using cookies, server logs and other technologies.
We may receive personal data from analytics providers, marketing partners or public sources, always ensuring that such parties have a lawful basis to share your information.
Nine Square uses personal information only for lawful purposes. The primary bases for processing under the PDPL are your consent, the performance of a contract, our legitimate interests in running a secure and efficient business, and compliance with legal obligations.
We may use your information to:
- Provide and manage our cloud, cybersecurity, networking, business automation services, and other professional IT services provided by Nine Square;
- Respond to enquiries, schedule consultations and communicate about projects;
- Tailor our services to meet your needs and improve our offerings;
- Send updates, newsletters or marketing communications (you may opt out at any time);
- Comply with regulatory requirements and enforce our legal rights;
- Prevent and detect fraud and security incidents;
- Maintain business records and conduct internal analytics.
We do not sell, lease or rent your personal data to third parties. We do not engage in automated decision‑making that produces legal or similarly significant effects 644144483268494†L865-L869】.
Nine Square may share personal data with:
- Our employees and contractors who need the information to provide services and are subject to confidentiality obligations;
- Service providers and partners who process data on our behalf, such as cloud hosting, analytics or professional advisors, under written agreements that ensure adequate protection;
- Government authorities or regulators when required by law or necessary to protect our legal rights;
- Another entity in the context of a merger, acquisition or sale of assets, provided that the successor entity assumes the obligations of this Policy.
The PDPL restricts the transfer of personal data outside Bahrain unless the destination country provides adequate protection【644144483268494†L869-L924】.
If we need to transfer your data internationally, we will ensure appropriate safeguards are in place or obtain your explicit consent.
Individuals in Bahrain have several rights under the PDPL, including the right to be informed, right of access, right to rectification or deletion, right to object, right to data portability, and the right not to be subject to automated decision‑making【644144483268494†L865-L869】.
We respect these rights and will facilitate the exercise of your rights upon request. If you wish to access, correct, delete or restrict the processing of
your personal data, or to object to direct marketing, please contact us using the details below. We may ask you to verify your identity before responding to your request.
You may withdraw your consent at any time, though this will not affect the lawfulness of processing based on consent before withdrawal. You also have the right to lodge a complaint with the Personal Data Protection Authority if you believe we have violated the PDPL.
We implement appropriate technical and organizational measures to safeguard personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. These measures include encryption, access controls, secure development practices, employee training and regular risk assessments.
Although we work diligently to protect your information, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy and to comply with legal and regulatory requirements. When information is no longer needed, we will anonymize or securely delete it.
Our services are intended for business clients and are not directed to children. We do not knowingly collect personal data from individuals under 18 years old. If you believe that a child has provided us with personal information, please contact us so we can remove it.
Our website may contain links to third‑party sites. Nine Square is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any site you visit.
We may update this Privacy Policy from time to time. Changes will take effect when posted on our website. If we make material changes, we will notify you by email or through a notice on our website. Please review this Policy periodically to stay informed.
If you have questions or wish to exercise your rights, please contact our Data Protection Guardian by email at [email protected] or by mail at Nine Square Technology, Building 3061, Office 106, Road 6431, Diyar Al Muharraq 264, Kingdom of Bahrain. Failure to comply with the PDPL can result in penalties of up to one year imprisonment or fines between BD 1,000 and BD 20,000【644144483268494†L926-L928】.